Shipping and Delivery Policy

Effective Date: 02/26/2025

At VC Car Tool, we are committed to providing a smooth and efficient shipping experience for our customers. Please review our shipping and delivery policy below.

1. Shipping Locations

  • We offer worldwide shipping for all products.
  • Certain remote locations may have extended delivery times or limited shipping options.

2. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods & Delivery Time

  • Standard Shipping: Estimated delivery time 7-15 business days.
  • Express Shipping: Estimated delivery time 3-7 business days.
  • Courier Services Used: DHL, FedEx, UPS, EMS, and local postal services.

4. Shipping Costs

  • Shipping costs vary based on destination, shipping method, and product weight.
  • The shipping fee will be calculated at checkout before payment.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order through our website or the courier’s official tracking portal.

6. Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees.
  • Customers are responsible for any additional fees imposed by their local authorities.

7. Lost or Delayed Shipments

  • If your shipment is delayed beyond the estimated delivery period, please contact us for assistance.
  • We are not responsible for delays caused by customs, natural disasters, or courier issues.

8. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please notify us within 7 days of delivery.
  • We will arrange for a replacement or refund upon verification of the issue.

9. Contact Information

For any shipping-related inquiries, please contact us:

10. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be posted on our website with an updated effective date.